The best way to improve your business is with feedback. We provide you the tools and team to run constant surveys with your customers to learn more about ways to improve your marketing, reputation, and business.
Want feedback from your customers? Sending a survey is an easy way to know exactly how they feel. Easily create surveys that ask the right questions!
Empower customer feedback
Sending a survey helps you understand your customer better. They also allow your customers to have a voice, which helps create loyalty to your brand.
Understand the results
The power of surveys is the intel you receive. Use the information from surveys to make business decisions to help you run your best business.
Get to know your customers
Get the feedback that matters, for you and your customers
Customer research is a crucial part of improving your business and understanding your customers' needs and preferences. At Scorpion, we believe frequent customer surveys are an effective way to gather valuable insights that can help your business thrive.
Our team works closely with you to develop a customized survey strategy tailored to your business goals. We help you determine what questions to ask, when to ask them, and how to automate the process to make it as efficient as possible.
With Scorpion's advanced survey technology and marketing systems, we can send out targeted surveys to your customers to gather feedback and insights that can inform your marketing strategy, streamline your processes, and even identify new opportunities for growth. Whether it's a simple question about their recent experience or an open-ended query about how you can improve your business, our surveys are designed to elicit valuable feedback that you can act upon.
The insights you gain from customer surveys can help you improve your customer experience, refine your services, and ultimately drive business growth. By partnering with Scorpion, you'll have access to the tools and expertise you need to leverage the power of customer research and take your business to the next level.
Ready to get started? Contact us today to learn more about how Scorpion can help you build a successful customer survey strategy.
"Since adding Scorpion our revenue has more than tripled, we've expanded into new cities, and are servicing more customers. The technology Scorpion uses is above anything I have ever seen."
Joy Owenby
Owenby Law
Additional Solutions
More marketing services for your business
Let's get every side of your business working together.
Website Management
Convert more of your traffic
Whether a website visitor becomes a new customer or just another bounce is determined in seconds. That’s why we help you build a website that catches visitors’ attention and gets them to contact you!
We use the unmatched insight of artificial intelligence to help you rank and get organic leads that turn into customers. Then we give you full visibility and control so you know what every dollar is doing.
We set up advertising for your business everywhere your customers look for you online. Then we continually meet with you to review the strategy, lead flow, and budget to give you results you can see.
Our team helps you develop and manage your content calendar, creating well-written, persuasive, and even high-ranking content. We then post on all your platforms to help you reach your goals!
“Scorpion’s service is phenomenal. Ever since we started working with them, we’ve been able to maximize our recruitment efforts, and we’ve seen a consistent positive return on investment. We couldn’t have achieved this level of growth so quickly without a hands-on partner like Scorpion.”
David Mesa
Executive Vice President & Chief Development Officer, PJ's Coffee
Contact
Let's get running
We partner with you to create a digital marketing strategy that works for your business, not anyone else’s. Your customers find and choose you, again and again. And you get more of what you want out of your business. Every day.
Getting consistent feedback from your customers is crucial for building a strong business and loyal following. It can be as simple as asking on a scale of 1-10 on how satisfied they are to more in depth questions about the service your company gave them. That information can help you improve your service for the next set of customers and provide a great experience.
What questions should I ask my customers in a survey?
When designing a customer survey, it's important to ask questions that will provide you with valuable insights into your customers' experiences and opinions. Typically, questions will relate to a few different things including the service itself, interaction with staff, setting up the appointment, billing, or anything that a customer interacted with during the process. For example, questions might be: On a scale of 1-10, how was your service? Would you recommend us to a friend? What could we have improved today?
“Scorpion’s service is phenomenal. Ever since we started working with them, we’ve been able to maximize our recruitment efforts, and we’ve seen a consistent positive return on investment. We couldn’t have achieved this level of growth so quickly without a hands-on partner like Scorpion.” David Mesa Executive Vice President & Chief Development Officer, PJ's Coffee